Equality, diversity and rights
We want Purplebricks to be an amazing place to work - a welcoming, happy and safe space where Purplebricksters thrive and everyone feels they belong. We also recognise the benefits of ensuring our people reflect our customers and the communities where we operate.
Engaging with our employees has always been a priority for the business. We operate and actively encourage an open culture where all employees have ready access to the Senior Leadership Team. This is facilitated by a very active internal social network, regular Q&A video sessions with the Senior Leadership Team, and detailed insight into the changes and improvements in the business provided by the service leads.
Health and safety
We remain committed to the highest standards of health and safety in our work activities for our employees, our customers and our partners. We have implemented social distancing and provision of PPE in our offices, and this will continue for as long as is needed. We will also use our enhanced technology platform to provide ways of working, to ensure we keep safety in mind at all times.
We've worked to alleviate the mental toll that Covid-19 and the lockdowns have had on our people and their families. For our support and operations teams, we have established a network of mental health first aiders who volunteer to support their colleagues who may be experiencing mental health difficulties at work.
Supporting our agents in the field
At Purplebricks, we are proud to stand side by side with our people and support them, even when times are tough. The COVID-19 crisis had a particular impact on those who were self-employed working through a limited company. That’s why we committed to help our Local Property Experts (LPEs) by establishing a dedicated fund of up to £2.2 million at the beginning of the pandemic.
This fund helped many of our LPEs, including Jane and Hugh Harkin, a married couple who run a local property company in Lanarkshire. In the early days of lockdown, they had to take care of their young granddaughter because their daughter is a nurse at Monklands General Hospital and was asked to work on the COVID-19 ward. This signalled a change of priorities for the Harkin family – Jane continued working to help customers, supported by an incentive and top-up payment, while Hugh has also been supported financially, with his key role focusing on social media and engaging customers virtually.