Key financials

KPIs

Instructions

+14%

58,043

FY 2020: 50,948

ARPI

+7%

£1,501

FY 2020: £1,401

Total fee income

+22%

£87.1m

FY 2020: £71.4m

Revenue

+13%

£90.9m

FY 2020: £80.5m

Adjusted EBITDA

+314%

£12.0m

FY 2020: £2.9m

Cash

+139%

£74.0m

FY 2020: £31.0m

All data is for Group for full year ended 31 April 2021.

 

Instructions

Instructions represents instructions net of refunds. This definition has been amended since last year.

ARPI

Average revenue per instruction (ARPI) equates to total fee income, divided by instructions. This definition has been amended since last year.

Total fee income

Total fee income is a KPI used by management to track income from current activity levels.  Total fee income is a non-IFRS measure and represents fees receivable for instructions and mortgage referrals; and conveyancing fees due in relation to completed transactions. This definition has been amended since last year.

Adjusted EBITDA

Adjusted EBITDA is defined as operating profit, adding back depreciation, amortisation, share-based payment charges / credits, results of associates / joint ventures and exceptional items.

 

Metric

KPI

2021

2020

2019

2018

2017

UK # Instructions

58,043

50,948

69,892 64,376 41,211
UK £m Revenue

90.9

80.5

90.1 78.1 43.2
UK £ ARPI

1,501

1,401

1,243 1,168 1,035
UK £m Adjusted EBITDA

12.0

2.9

10.2 8.1 1.7
Group £m Cash on hand at 30 April

74.0

31.0

62.8 152.8 71.3